Frequently Asked Questions

Can I reach Eurail.Com by phone?

Eurail.com only offers support by telephone for questions about orders, payments and refunds. In your order confirmation mail and invoice, you can find the support number you can call for your region.

For other questions (like which Pass to choose, how to plan your trip) you can email our customer service. We think that we can offer our customers a higher quality service by email, because we can include more detailed information. 

In our section Frequently Asked Questions you can find many answers to questions of Eurail.com customers.

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Can't find the answer in our FAQ? Then please contact our customer service.