The Eurail.com team is here to help you choose the right Eurail pass for your trip, assist you with your order and give you tips on planning a memorable rail trip through Europe.
Help choosing / ordering / using a pass
Our team of rail travel experts can help you with all your questions about the Eurail pass. Check out their answers to the most frequently asked questions on choosing a pass, ordering a pass and using your pass. You can also contact us with questions about your order, payment and refunds.
Can't find the answer to your question in the FAQ's? Drop the team an email to firstname.lastname@example.org . We strive to get back to you within 24 hours, every day of the year!
Eurail.com does not sell one-way or return train tickets from city to city, known as point-to-point tickets. For questions about these tickets, please contact the relevant railway company.
Help with our Reservation Service
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Login details can be found in your order confirmation email.
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