Do you have a question about Eurail? Use the contact details below to get in touch!
Need help choosing, ordering, or using your Eurail Pass?
Our team of rail travel experts can help you with all your questions about the Eurail pass.
Drop us an email at firstname.lastname@example.org . We strive to get back to you within 24 hours!
Questions on your order / payment / refund
Got a question about an existing order, payment or refund? Contact our order support team on business days by:
Email: Choose your shipping country below and email us at the given address. We strive to get back to you in 1 business day.
Phone: Call us on the phone number that appears in your order confirmation.
Want to buy one-way or return tickets?
Eurail.com does not sell one-way or return train tickets from city to city, known as point-to-point tickets. Our awesome train passes are designed for taking multiple journeys on a longer lasting trip. For questions about point-to-point tickets, please contact the relevant railway company.
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We're here to help!
Use our Help Center to browse frequently asked questions about Eurail, to check your order status, or send us a direct message on social media.