Can I get help placing an order?

Find out everything you need to know about ordering a Eurail pass.

Please email our sales team at with your questions. You can also post your question on the Eurail Facebook page.

Contact our customer service team by email or telephone if you've already placed an order. You can find the contact details for your region in your order confirmation email or invoice.

Mention your order number (e.g. EU12345678) in all correspondence.


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