What should I do if I lose my Eurail Pass?

If you lose your Eurail Pass or if it is stolen, you cannot get a new copy. This means you need to buy replacement train tickets to continue traveling. If you buy Pass Protection at the time of ordering your Eurail Pass with Eurail.com, these extra travel costs are covered up to the remaining value of your Eurail Pass.


If you have Pass Protection and you lose your Eurail Pass, follow these simple steps.

To continue your trip, you can order a new Eurail Pass at Eurail.com and have it shipped to your hotel or hostel address in Europe. You could also purchase point-to-point tickets at the train station or buy a new Eurail Pass from a Eurail aid office at a train station. Please note that Eurail Passes are about 20% cheaper when ordered online.