What should I do if I lose my Eurail pass?

If you lose your Eurail pass or if it is stolen, you cannot get a new copy. This means you need to buy replacement train tickets to continue traveling. If you buy Pass Loss & Theft Coverage at the time of ordering your pass with Eurail.com, these extra travel costs are covered up to the remaining value of your pass.

If you have Pass Loss & Theft Coverage and you lose your pass, follow these simple steps.

To continue your trip, you can order a new Eurail pass at Eurail.com and have it shipped to your hotel or hostel address in Europe. You could also purchase point-to-point tickets at the train station or buy a new pass from a Eurail aid office at a train station. Please note that Eurail passes are about 20% cheaper when ordered online.

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