What should I do if I lose my Eurail Pass?
If you lose your Eurail Pass or if it is stolen, you cannot get a new copy. This means you need to buy replacement train tickets to continue traveling. If you buy Pass Loss & Theft Coverage at the time of ordering your pass with Eurail.com, these extra travel costs are covered up to the remaining value of your pass.
If you have Pass Loss & Theft Coverage and you lose your pass, follow these simple steps.
To continue your trip, you can order a new Eurail Pass at Eurail.com and have it shipped to your hotel or hostel address in Europe. You could also purchase point-to-point tickets at the train station or buy a new pass from a Eurail aid office at a train station. Please note that Eurail Passes are about 20% cheaper when ordered online.