Planning your Eurail trip

Check our frequently asked questions on planning your Eurail trip. If your question isn't answered here, contact us and we'll be happy to help you.

Travel planning
Reservations Reservation Service
Train routes
Railway services

Travel planning

  • Can I book hotels and hostels at 

    Yes, you can book accommodation at through our trusted partners.

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  • Where can I find information on train strikes? 

    Find up-to-date information about railway strikes via our Twitter page, or you can request information by posting a question on the Eurail Facebook page or by contacting the railway company of the specific country.

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  • Can I book sightseeing tours and activities through 

    Yes, you can book activities for your Eurail trip with our trusted partners. Read more about booking tickets.

  • Do you offer airport transfers? 

    Yes. In some cases the train connection from the airport to a railway station is free with a Eurail Pass. Read our list of airport station connections.

    For a direct connection to your accommodation, you can also pre-book a taxi transfer with our trusted partners. Read about booking transfers.


  • Are reservations included in my Pass? 

    No, reservations are not included in your Eurail Pass. Train reservations are required on most high-speed and all night trains. It's often possible to avoid reservations by taking regional trains instead.

    Read our reservation guide for more information or book your reservations with us.

  • How far in advance can I make my reservations? 

    You can make reservations for most high-speed and night trains from 3 months in advance. Many of these trains get fully booked, so we advise you to make your reservations at least 2 months in advance.

    Check our specific train pages for more information.

  • Is it possible to avoid making train reservations? 

    Yes, you can easily avoid making train reservations. Reservations are only required for night trains and most high-speed trains. If you travel with (slower) regional trains instead, you can go anywhere in Europe without having to reserve a seat.

  • Can I make my reservations when I get to Europe? 

    Most high-speed and night trains require a reservation well in advance. If you don't want to risk being without a seat or a bed, we recommend you book these trains before you go to Europe. You can read all about reservations in our helpful Reservation guide.

  • How do I avoid trains that have a limited seat allocation for pass holders? 

    French Thalys trains and international TGV trains have a limited number of seats available for Eurail pass holders. We recommend that you make reservations for the high season (May-September) as early as possible.

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  • Can the reservation tickets be emailed to me?  

    E-ticket reservations are only available for domestic day trains within Spain and Italy, and for day trains between Italy and Switzerland.

    All other reservation tickets are only available as paper documents, which we send to you by registered mail. It is not possible to print the tickets yourself or to have them mailed to you. Reservation Service

  • What is the Reservation Service? 

    The Reservation Service is an easy and convenient way to handle your train reservations. Let our team of rail experts take care of all your reservations for just a small fee. You can make as many reservations as you want and we can deliver them anywhere in the world - for free.

    Please note that this exclusive service is only available for customers.

  • How can we make sure the whole group is seated together? 

    During registration for the Reservation Service, you can add all your travel companions to your account under 'My profile'. This way, your entire group can have a single account, even if you ordered your rail passes separately and have different order numbers. Please note that only travelers who bought their Eurail Pass from may make use of our Reservation Service.

    For every train you request, you can indicate if you want the reservation for the whole group or just a selection. We will then make sure that everyone is seated together.

    Prices shown in the portal are for all travelers together.

  • What happens if I don’t pay for my reservations before the expiry date? 

    Once you've requested your reservations in the Reservation Service portal, you will see an expiry date at the bottom of the screen. You must be sure to make your payment for the reservations before this expiry date. After this time we can no longer guarantee that the reservations are available and they will be automatically cancelled.

    If you still want you reservations after they've expired, you need to make a new reservation request.

  • Which trains can't be reserved with the Eurail reservation service? 

    The Eurail reservation service can make reservations for 95% of European trains. Below you'll find the trains that can't be reserved through our service.

    • Domestic trains in Portugal, Ireland and the U.K.

    • International trains in Ireland, Bulgaria, FYR Macedonia, Greece, Montenegro, Serbia, and Turkey.

    • The Thello night train and day train. Find out how you can book the Thello.

    You can find alternatives for the Thello in the Eurail timetable. Read the instructions on that page for more information.

  • My train is fully booked. How can I find alternatives? 

    You can find alternatives for your train in the Eurail timetable. Be sure to read the explanation below the timetable carefully. It will help you find a different train or perhaps a different route.

    We advise you to start booking your trains at least 2 months before your trip.

  • Can I get a refund for lost or stolen tickets? 

    No, there is no refund for lost or stolen reservation tickets. Our Pass Loss & Theft Cover only applies to Eurail Passes. If you lose your reservation tickets, you will have to make new reservations, for instance at the train station.

Train routes

  • Is the Eurostar included in my Eurail Pass?  

    No, the Eurostar high-speed train connecting London with France and Belgium isn't included in the Eurail Pass. However, Eurail travelers can get a discount known as the 'Pass holder' fare.

    Please note that sometimes a regular ticket might be more cost effective than the pass holder fare. For this reason, we recommend that you compare prices.

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  • How can I travel to and from London?  

    Eurail Passes aren't valid in Great Britain (England, Scotland and Wales). However, your pass does entitle you to discounts on travel to London with the Eurostar train or to 1 location in England by ferry.

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  • How can I travel between Germany and Scandinavia? 

    Take a train or a discounted ferry to travel from mainland Europe to the Scandinavian countries, Finland, Norway and Sweden.

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  • How can I travel between Greece and Italy?  

    If you choose a Eurail Select Pass valid in both Greece and Italy, the ferry crossing between these countries is included in your pass, operated by Superfast Ferries, Blue Star Ferries and Minoan Lines (you just pay seasonal surcharges, port taxes and fuel surcharges).

Railway services

  • Is there help and special access for disabled travelers? 

    Most railway companies in Europe offer facilities for disabled passengers. Standards vary between countries.

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  • Can I take my car on the train? 

    No. Most trains in Europe only transport passengers, luggage and often bicycles, but not cars or motorbikes. There are a few trains on selected routes that offer the option to transport cars.

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  • What are EuroNight trains? 

    EuroNight is a general term used for national and international night train services operating in Europe. The Berlin Night Express between Berlin (Germany) and Malmö (Sweden) is an example of a EuroNight train.

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  • What should I do if I lose my luggage? 

    Most train stations in Europe have a lost luggage office. If you aren't near the location where you lost your property, try to contact the railway company you traveled with.

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