Changes to Thalys reservations

Thalys high-speed train at platform Cologne, Germany

As from June 9, 2013 reservations for the Thalys high-speed trains can no longer be made through the Deutsche Bahn website, call center or at the ticket desks in German train stations. This train operates between the Netherlands, Belgium, France and Germany.

How to reserve the Thalys

You can make your reservations:

  • at the THALYS STORE&MORE which is located at Bahnhofvorplatz, across Köln Hbf station (Cologne).

  • at the international ticket desks in Belgium, France and the Netherlands.

  • by phone through one of the following booking centers listed below.


SNCB Europe

Phone number: +49 18070707070

You'll receive your reservations as e-tickets.

ÖBB booking center

Phone number: +43 5 1717 (open 24/7)

When calling, you'll hear a menu in German. Select extension "1" for train information and bookings. Austria's ÖBB booking center has English speaking staff. The booking center can deliver your reservations to any country you prefer without charging you booking costs. The delivery cost is €5.

You can also pick up your reservation in larger Austrian train stations. Just bring the order number you received on the phone to a ticket office in the station.

CFL booking center

Phone number: +352 2489 2489 (open Monday-Friday from 7.00 to 19.00. Except on national holidays)

When calling you'll hear a menu in German, French and English. Select extension "2" for bookings and train information.

This booking center is located in Luxembourg. Your reservations can be delivered to any European country. The delivery cost is €7. Booking cost is €5. You won't have to pay the booking cost when your reservation will be delivered to your home address (or any other address of your preference).

Alternative routes

If you want to avoid the reservation cost of the Thalys train, you can take one of the following alternative routes:

Paris – Amsterdam

From  To Train type Duration
Paris Nord Amiens InterCité* 1hr 10min
Amiens Lille Flandres Regional Express 1hr 20min
Lille Flandres Antwerpen Centraal Regional Express 1hr 50min
Antwerpen Centraal Amsterdam Centraal InterCity 2hr 10min

* Reservation recommended

Paris  Cologne

From  To Train type Duration
Paris Nord Amiens InterCité* 1hr 10min
Amiens Lille Flandres Regional Express 1 hr 20min
Lille Flandres Courtrai InterCity 33min
Courtrai Bruxelles-Midi InterCity 1hr 4min
Bruxelles-Midi Köln HBF ICE 1hr 50min

* Reservation recommended


Back to top