Eurail Rail Planner App
An easy way to make your reservations in Italy is through the Eurail Rail Planner App. Download it in Google Play (Android) or the App Store (Apple), and book your e-tickets for Italian trains while traveling!
For Rail Planner App function, a working internet connection is required.
Do you want to book the Thello train? Check our instructions on how to book the Thello.
For other trains, follow these steps:
Go to the Trenitalia website.
Enter your departure city and city of arrival. Please note that the city names appear in local spelling (for example, Rome= "Roma" and Florence = "Firenze").
Choose your preferred train connection and click Select.
Check the 'view other offers' box that's right below your selected train connection. Click Continue.
Select your preferred class (Business (1st) or Standard (2nd)) in the Service menu. Now select 'Global Pass' in the Offer menu. Also select this option if you have a Eurail Select Pass, or Eurail Italy Pass.
The price of your ticket(s) now only shows the reservation cost. Fill in the order number of you Eurail pass in the 'ticket number support' box. Click continue. Your order number is the number stated on your pass at 'CIV' and starts with the letters EU. Please leave out these two letters when filling out the 'ticket number support' box. You can also find your order number in your confirmation email. When you try to make reservations for international day trains you may need your pass number (you can find this 7 digit number at the back of your pass.)
Check the date and departure time of your selected train and choose your payment method (credit card or Paypal).
Click Continue to complete the payment or click add travel solution to make another reservation.
Good to know
For journeys by high-speed train within Italy you can choose to receive an e-ticket. Reservations for international journeys and night trains have to be picked up at an Italian train station. They can also be delivered to an Italian address.