In case you need assistance with your Eurail pass once you are in Europe, you can visit a Eurail aid office for help. Eurail aid offices are nearly always located at train stations.
If there is no aid office listed for the country where you travel, you can visit the international ticket window at larger stations.
Eurail.com prices are on average 20% lower than the prices charged at European train stations. Not all Eurail passes are for sale in Europe.
Read about shipping your pass to Europe