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FAQ - Refunds and exchanges

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Can I change the name on my pass?

Changing travel companions

Sometimes your travel companions change after you’ve made an order. If your Eurail pass has not yet been printed, you can simply change the names of the travelers in your Eurail.Com account.

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Is it possible to extend my Eurail pass?

Traveling longer with a Eurail pass

No, we can't extend or upgrade your existing Eurail pass with extra travel days or country validity. If your travel plans have changed, you can exchange your Eurail pass for a different pass. It only costs €15 to make changes to your pass. More about our return policy.

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Can I return my pass for a refund?

Get an 85% refund

If your plans change and you can no longer go on your European rail trip, you're entitled to a refund for a Eurail pass that is unused and has not been activated. 

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