Loss or theft of a Eurail pass
If you lose your Eurail pass or if it is stolen, you cannot get a new copy. This means you need to buy replacement train tickets to continue traveling. If you buy
Pass Loss & Theft Coverage at the time of ordering your pass with Eurail.Com, these extra travel costs are covered up to the remaining value of your pass.
Send your travel report for a free gift
Eurail.Com's parent company, Eurail Group G.I.E. would love to know where you traveled on your Eurail trip. Once you've completed your Eurail trip, return your travel report and get a free gift as a thank you!
Train delays during your Eurail trip
You can apply for financial compensation for train delays, if you have experienced 3 or more delays of over 60 minutes each (in EU-member states). Find more information on the Eurail Group GIE website, as well as a compensation request form.
