Promotion and Game Conditions

These terms and conditions apply for all promotional campaigns of Eurail.com. Please read these Promotion and Game Conditions carefully prior to participating in the promotion. By participating you accept these terms of use.

  1. In order to participate, perform all actions as stated in the INSTRUCTIONS section that is published with the promotion. Fill in all required fields for the requested information in an accurate, truthful and complete manner.

  2. This campaign is organized by Eurail.com P.O Box 2338, 3500 GH Utrecht, The Netherlands, registered at the Chamber of Commerce number 30206952. It is not possible to send any correspondence in relation to this campaign to this address.

  3. If the promotion is sponsored by an external party, this is clearly stated in the promotion. The sponsor of this promotion is entirely responsible for all promotional activities, including but not limited to drawing of prizes, providing prizes and performing all communication with participants.

  4. Eurail.com has the right to change these terms of use at any point in time.

  5. This promotion is open to any individual 16 years of age or over. Void where prohibited. Employees and relatives of Eurail.com, Eurail Group G.I.E., Sponsors or other persons directly related to this campaign are excluded from participation.

  6. This campaign runs from/to the dates clearly stated at competition site. If is spoken of a certain day: A “day” is the 24 hour period between midnight on one day until midnight the next day. Central European Time (CET) is used to measure times.

  7. If prizes are drawn, this is according to prize drawing criteria as stated at competition site. Eurail.com's computer is the official time keeping device for this promotion.

  8. One entry per person.

  9. If promotion is limited by technical requirements: by participating in this promotion, participants confirm that they are aware of the minimal system requirements as stated at competition site.

  10. Traveling with Eurail is limited to residents of non-European countries only.

  11. Traveling with InterRail is limited to residents of European countries only. A valid passport or ID card is required in order to travel with an InterRail or Eurail pass.

  12. In order to qualify for prizes, participants are required to enter their country of residence.

  13. Images, pictures, icons, movies or any other form of illustration used in the promotions are used for indication purposes only, and may not be seen as a realistic and/or complete representation of the subject shown.

  14. If prizes are part of this game, prizes are as stated at competition site. Prizes are not transferable and cannot be sold, changed or exchanged for money.

  15. Winners will be notified by email. If a prize-winner does not respond to claim the prize within 4 weeks after the email notification, all rights to the prize are forfeited.

  16. If the prize consists of a complimentary Eurail/InterRail train pass, winners need to fill in a booking form that will be provided by Eurail.com. No changes can be made to the booking once the completed form has been sent to Eurail.com.

  17. If winners are drawn randomly: to draw a random winner, Eurail.com makes use of its business account on www.random.org

  18. Eurail complimentary passes are valid within 6 months after booking. The passes are delivered by mail within 4 weeks after booking.

  19. Eurail.com at all times reserves the right, at its sole discretion, to disqualify any individual, especially in the case a participant provides incomplete or incorrect data, or Eurail.com has other reasons to conclude a participant does not adhere to these terms of use or attempts to compromise the promotional campaign in any way.

  20. Eurail.com, or any related entity, cannot be held responsible in case of loss of registration data due to any circumstance including – but not limited to - the activity of hackers on the system on which the promotion is hosted.

  21. Eurail.com is not responsible in case visitors cannot participate due to any circumstance including – but not limited to - unscheduled downtime of the promotion or unsupported browser versions and/or Operating systems.

  22. Prize drawings and announcements of winners are final. Correspondence about any of these outcomes is not possible.

  23. Eurail.com has the right to replace the prize at any point in time with a prize of equal value.

  24. The responsible party for processing your personal data is Eurail.com P.O Box 2338, 3500 GH Utrecht, The Netherlands. Your personal data will be handled in compliance with the Eurail.com Privacy Policy.

  25. By submitting personal data via the promotion, participants agree that Eurail.com has the right to contact them about prizes they may have won by taking part in this promotion.

  26. By participating in the promotion, participants confirm their agreement to cooperate in case of a promotional activity for Eurail.com. All entries will become part of Eurail.com. Participants agree that all public materials on which participants are visibly displayed or can be heard can be used by Eurail.com in any possible media format. Participants waive their related claim to any possible form of compensation or benefit. Each participant constitutes permission to use personal data entered, including but not limited to name and email address, for promotional purposes without further compensation except where prohibited by law.

  27. Eurail.com has the right to use all email addresses that are gathered for promotional activities.

  28. Eurail.com at all times reserves the right, at its sole discretion, to end promotion at any time. Should this be before the originally stated end date, a solution will be offered to winners if applicable.

  29. To the extent that these conditions do not cover certain situations, Eurail.com will decide upon a solution.

  30.  In case any article in these terms of use appears invalid and/or cannot be enforced, this will not affect the validity of these terms of use. Eurail.com will replace this article with (a) clause(s) that are valid and enforceable that follow the nature of the replaced section.

  31.  Eurail.com is not responsible for any form of loss, theft, damage, disappointment and or delay of the awarded prizes, nor is Eurail.com responsible for any form of damage (in)directly related to the use or ownership of the awarded prizes.

  32. Eurail.com is not responsible for any problems or damages related to the use of the promotion or related webpages.

  33. These Promotion and Game Conditions are governed by Dutch law.

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