I returned my Eurail Pass after my trip. When will I receive my gift?
Thank you for sending us your Pass! When we've received your Pass, it can take between 3 and 5 months before you receive your gift.
If the delivery takes longer than 5 months, please use our contact form to get in touch with us (select Pass + Status of gift / return of ticket and Pass Cover). Let us know when you sent us your Pass and tell us the address you wrote down on your Pass Cover. We'll find out why it's taking longer than expected to receive your gift.