SilverRail Terms and Conditions

1.       Conditions on domestic train reservations within Sweden (all supported carriers)

a    The customer needs to hold a Global Pass or One Country Pass valid in Sweden.

b    Carrier Kustpilen; Reservation does not qualify for a refund.

c    Carrier SJ: Reservations qualify for a refund if canceled before departure of the train.

      Refund amount: full reservation fee.

d    Carrier Snälltåget: 

          i.  Day trains: Reservations qualify for a refund if canceled before departure of the train.

              Refund amount: Reservation fee deducted 5 EUR per person.

          ii.  Night train: Reservations qualify for a refund if canceled 1 day before departure of the train.

              Refund amount: Reservation fee deducted 10 EUR per person.

          iii.  No refund if reservations are not canceled or canceled less than one day before departure.

e.   Carrier Tågkompaniet: Reservations qualify for a refund if canceled before departure of the train.

      Refund amount: full reservation fee.

f.    Carrier Öresundståg: Reservations qualify for a refund if canceled before departure of the train.

      Refund amount: full reservation fee.

2.       Condtions for the international night train Malmö-Berlin (carrier: Snälltåget)

a.    Only compartments with 6-couchettes are available on this train. It is not possible to book a private compartment for the Pass Holders if the number of travelers is smaller than number of beds in a compartment (6).

b.    The customer needs to hold a Global Pass or One Country Pass valid in Sweden.

c.    Reservations qualify for a refund if canceled 1 day before the departure of the train. Refund amount: Reservation fee deducted 10 EUR per person.

d.    No refund if the reservations are canceled less than one day before departure or if they have not been canceled at all.