ユーレイル案内所 (Eurail Aid Office)

ヨーロッパに到着後、ユーレイルパスに関してサポートが必要になった場合は、「ユーレイル案内所 (Eurail Aid Office)」と記載されている国際チケットオフィスまでお越しください。これらのオフィスは主要鉄道駅にあり、職員がユーレイル関連のお問い合わせに対応します。

旅行先の国について下記に案内所の記載がない場合は、大きな駅にある海外旅行者向けチケット売り場を利用してください。

Eurail.Com が販売するパスの料金は、ヨーロッパの鉄道駅で購入する場合の金額より平均で 20% 割安です。すべてのユーレイルパスがヨーロッパで販売されているわけではありませんのでご注意ください。

ヨーロッパへのユーレイルパスの配送に関する詳細

Aid offices

 

アイルランド

  • Northern Ireland

    • Belfast
      NIR Travel, Great Victoria Street Station

      Open:
      Mon - Fri 9:00 am - 5:00 pm
      Sat 9:00 am - 12:30 pm

  • Republic of Ireland

    • Dublin
      Irish Rail Customer Information Centre
      Connolly Station, Dublin 1


      Open
      Mon-Fri: 9:00 am – 5:00 pm


イギリス

  • London

    German Rail UK Booking Centre

    Surbiton KT6 6UB
    Tel: 08718 808 066


    Open:
    Mon-Fri: 9:00 am - 8:00 pm
    Sat+Sun: 9:00 am - 1:00 pm


    German Rail UK Booking Centre Victoria Station
    c/o STA Travel
    52 Grosvenor Gardens
    London SW1W 0AG


    Open:
    Mon-Fri: 9:00 am - 5:00 pm

    Please note: this office is closed between July 10 and July 23 2017.


イタリア

  • Bari

    Stazione Bari Centrale (main train station)

    Open:
    Daily: 8:00 am - 7:30 pm

  • Bologne

    Stazione Bologna Centrale (main train station)

    Open:
    Daily: 6:15 am - 10:10 pm

  • Florence

    Stazione Firenze Santa Maria Novelle (main train station)

    Open:
    Daily: 7:00 am - 8:00 pm

  • Genoa

    Stazione Genova Piazza Principe (main train station)

    Open:
    Daily: 6:00 am - 8:30 pm

  • Milan

    Stazione Milano Centrale (main train station)

    Open:
    Daily: 6:00 am - 9:00 pm

  • Naples

    Stazione Napoli Centrale (main train station)

    Open:
    Daily: 6:30 am - 9:30 pm

  • Pisa

    Stazione Pisa (main train station)

    Open:
    Daily: 7:20 am - 8:40 pm

  • Rome

    Stazione Roma Termini (main train station)

    Open:
    Daily: 6:30 am - 10:55 pm

  • Turin

    Stazione Stazione Torino Porta Nuova (main train station)

    Open:
    Daily: 7:30 am - 8:30 pm

  • Venice

    Stazione Venezia Santa Lucia (main train station)

    Open:
    Daily: 7:30 am - 8:00 pm


オランダ

  • Amsterdam

    Amsterdam Centraal station (main train station)

    Open:
    Daily: 6:00 am - 9:00 pm

  • Schiphol Airport

    Schiphol Airport Railway station

    Open:
    Daily: 6:30 am - 9:00 pm


オーストリア

  • Innsbruck

    Innsbruck Hauptbahnhof ÖBB lounge

    Open
    Mon-Fri: 5:45 am - 9:40 pm
    Sat-Sun: 6:15 am - 9:40 pm

  • Salzburg

    Salzburg Hauptbahnhof: ÖBB lounge

    Open
    Mon-Fri: 5:30 am - 9:15 pm
    Sat-Sun: 6:30 am - 9:15 pm

  • Wien Haubtbahnhof (Vienna)

    Wien Haubtbahnhof: ÖBB lounge

    Open
    Daily: 6:00am - 11:30pm


ギリシャ

  • Athens

    Athens Central Station
    international tickets window

    Open
    Mon-Fri: 8:00am - 3:00pm

    Hellenic Railways Travel agency 6
    Sina Street Athens


クロアチア

  • Zagreb

    Zagreb Glavi Kolodvor (main train station)

    Open
    Daily: 6:00 am - 10:00 pm


スイス

  • Basel

    Bahnhof Basel SBB(main train station)

    Open:
    Mon-Fri: 8:00 am - 7:00 pm
    Sat-Sun: 9:00 am - 7:00 pm

  • Bern

    Hauptbahnhof SBB Bern(main train station)

    Open:
    Mon-Fri: 8:00 am - 6:50 pm
    Sat: 8:00 am - 4:50 pm

  • Geneva

    Gare de Genève(main train station)

    Open:
    Mon-Fri: 8:30 am - 6:30 pm
    Sat: 9:00 am - 4:45 pm

  • Geneva Airport

    Gare de Genève Aéroport

    Open:
    Mon-Fri: 9:00 am - 6:30 pm
    Sat : 9:00 am - 5:30 pm

  • Interlaken

    Bahnhof Interlaken-West

    Open:
    Mon-Fri: 9:00 am - noon & 1:30 pm - 6:30 pm
    Sat-Sun: 9:00 am - noon & 1:30 pm - 5:00 pm

  • Lucerne

    Bahnhof SBB Luzerne

    Open:
    Daily: 8:00 am - 8:00 pm

  • Zurich

    Hauptbahnhof SBB Zürich (main train station)

    Open:
    Daily: 6:30 am - 9:30 pm

  • Zurich Airport

    Bahnhof SBB Zürich Flughafen

    Open:
    Daily: 7:00 am - 7:00 pm


スウェーデン

  • Stockholm

    Stockholm Info (at Stockholm Central station)

    Open:
    Mon-Sun: 7:30 am - 7:00 pm


スペイン

  • Barcelona

    Estación Barcelona-Sants (main train station)

    Open:
    Mon-Fri: 10:00 am - 1:30 pm and 3:30 pm - 6:30 pm

    Estación Barcelona-França

    Open:
    Mon-Fri: 8:00 am - 8:00 pm

  • Madrid

    Estación Madrid-Chamartín (main train station)

    Open:
    Daily: 8:30 am - 9:00 pm

  • Seville

    Estación Sevilla-Santa Justa (main train station)

    Open:
    Daily: 8:00 am - 8:00 pm

  • Valencia

    Estación Valencia-Joaquín Sorolla (main train station)

    Open:
    Mon-Fri: 8:00 am - 8:00 pm
    Saturdays (not holidays): 8:00 am - 1:00 pm


スロバキア

  • Bratislava

    Bratislava Hlavna Stanica (main train station)

    Open:
    Mon-Sun: 7:15 am - 5:30 pm


スロベニア

  • Ljubljana

    Ljubljana Railway Station

    Open:
    Mon-Fri: 8:00 am - 8:00 pm
    Sat, Sun and holidays: closed


セルビア

  • Belgrade

    Beograd Railway Station (main train station)

    Open:
    Daily: 24/7


チェコ共和国

  • Prague

    Praha Hlavní nádraží (main train station)

    Open
    Daily: 6:00 am - 8:50 pm


デンマーク

  • Copenhagen

    Københavns Hovedbanegård (main train station)

    Open
    Daily: 9:30 am - 6:00 pm


ドイツ

  • Berlin

    Reisezentrum Berlin Hauptbahnhof (main train station)

    Open
    Mon-Sat: 7:00 am - 10:00 pm
    Sun: 8:00 am - 10:00 pm

    EurAide Berlin Hauptbahnhof Reisezentrum (lower level)

    Open:
    Mon-Fri: 11:00 am - 8:00 pm (in Summer extended hours)
    Closed January and February

  • Cologne

    Reisezentrum Köln Hauptbahnhof (main train station)

    Open
    Mon-Fri: 6:00 am - 10:00 pm
    Sat-Sun: 7:00 am - 9:00 pm

  • Dresden

    Reisezentrum Dresden Hauptbahnhof (main train station)

    Open
    Mon-Fri: 6:00 am - 9:00 pm
    Sat-Sun: 7:00 am - 9:00 pm

  • Düsseldorf

    Reisezentrum Düsseldorf Haubtbahnhof

    Mon-Fri: 6:00 am - 10:00 pm
    Sat-Sun: 7:00 am - 10:00 pm

  • Frankfurt Airport

    Reisezentrum Frankfurt Flughafen
    Fernbahnhof UND Regionalbahnhof (Frankfurt Airport Long Distance AND Regional railway stations)


    Open
    Daily: 6:00 am - 10:00 pm

  • Frankfurt am Main

    Reisezentrum Frankfurt am Main Hauptbahnhof (main train station)

    Open
    Mon-Fri: 6:00 am - 10:00 pm
    Sat-Sun: 7:00 am - 10:00 pm

  • Hamburg

    Reisezentrum Hamburg Hauptbahnhof (main train station)

    Open
    Mon-Fri: 6:00 am - 9:30 pm
    Sat-Sun: 8:00 am - 9:00 pm

  • Hannover

    Reisezentrum Hannover Hauptbahnhof (main train station)

    Open
    Mon-Fri: 6:00 am - 9:30 pm
    Sat: 7:00 am - 9:00 pm
    Sun: 8:00 am - 9:00 pm

  • Heidelberg

    Reisezentrum Heidelberg Hauptbahnhof (main train station)

    Open
    Mon-Fri: 8:00 am - 7:00 pm
    Sat-Sun: 10:00 am - 6:00 pm

  • Leipzig

    Reisezentrum Leipzig Hauptbahnhof (main train station)

    Open
    Mon-Fri: 7:00 am - 9:00 pm
    Sat-Sun: 18:00 am - 8:00 pm

  • Munich

    Reisezentrum München Hauptbahnhof (main train station)

    Open
    Daily: 7:00 am - 9:00 pm

    EurAide München Hauptbahnhof Reisezentrum

    Open
    Mon-Fri: 11:00 am - 7:00 pm (in Summer extended hours)
    Closed January and February

  • Munich Airport

    München Flughafen: DB Counter in Terminal 1

    Open
    Mon-Fri: 7:30 am - 9:00 pm
    Sat-Sun: 8:30 am - 6:30 pm

  • Stuttgart

    Reisezentrum Stuttgart Hauptbahnhof (main train station)

    Open
    Mon-Fri: 6:00 am - 10:00 pm
    Sat-Sun: 7:00 am - 10:00 pm


ノルウェー

  • Oslo

    Oslo sentralstasjon (main train station)

    Open:
    Mon-Fri: 8:00 am - 3:00 pm


ハンガリー

  • Budapest

    Central Railway office Budapest
    József Attila str. 16. (V. district., about 150 meters across the park from the underground exits)


    Open
    Mo - Fri 9:00 am - 6:00 pm

    Budapest Keleti railway station (next to platform 9)

    Open
    Daily 6:00 am - 9:15 pm


フィンランド

  • Helsinki

    Helsingin rautatieasema (main train station)

    Open
    Mon-Fri: 10:00 am - 4:00 pm


フランス

  • Marseille

    Gare de Marseille St. Charles

    Open:
    Daily: 6:00 am - 8:00 pm

  • Paris

    Gare de Lyon

    Open:
    Mon-Son: 6:00 am - 8:30 pm
    Hall 3:
    Mon-Fri: 5:45 am - 8:45 pm
    Saturday: 6:00 am - 8:45 pm
    Sun, bank holidays: 7:00 am - 8:00 pm


ブルガリア

  • Sofia

    Sofia Railway Station, Rila ticket agency

    Open
    Daily: 7:00 am - 9:00 pm


ベルギー

  • Brussels

    Gare de Bruxelles-Midi

    Open
    Mon-Fri: 8:00 am - 8:00 pm
    Sat-Sun, holidays: 9:00 am - 4:30 pm


ポルトガル

  • Lisbon

    Estação de Santa Apolónia Lisboa (main train station)

    Open:
    Daily: 6:15 am - 09:30 pm

    Estação de Rossio Lisboa

    Open:
    Mon-Fri: 8:00 am - 02:30 pm and 03:30 pm - 7:00 pm

    Estação do Oriente Lisboa

    Open:
    Daily: 6:30 am - 10:15 pm

  • Porto

    Estação de Porto Campanhã (main train station)

    Open:
    Daily: 7:30 am - 12:15 am and from 1:15 pm - 8:00 pm


ルクセンブルク

  • Luxembourg city

    Gare de Luxembourg, Gare Lëtzebuerg, Bahnhof Luxemburg (main train station)

    Open:
    Daily: 6.00 am - 8.00 pm


ルーマニア

  • Brasov

    Brasov Railway Station:

    Open:
    Daily: 0:00 am - 12:59 pm

  • Bucharest

    Bucuresti Nord Railway Station (main train station):

    Open:
    Daily: 0:00 am - 11:59 pm