Escritórios de atendimento ao cliente Eurail

Se você precisar de ajuda com o seu Eurail Pass quando estiver na Europa, vá até uma bilheteria internacional listada como escritório de atendimento ao cliente Eurail. Esses escritórios estão localizados nas principais estações ferroviárias e as equipes que lá trabalham poderão ajudá-lo com qualquer dúvida relacionada com a Eurail.

Se não houver nenhum escritório de atendimento ao cliente listado no país para onde você vai viajar, compareça a um guichê de passagens internacionais das principais estações.

Os preços do Eurail.com são, em média, 20% mais baixos do que os preços cobrados nas estações ferroviárias europeias. Nem todos os Eurail Passes estão à venda na Europa.

Saiba mais sobre o envio de seu Eurail Pass para a Europa

Escritórios de atendimento ao cliente

 

Países Baixos

  • Amsterdam

    Amsterdam Centraal station (main train station)

    Open:
    Daily: 6:00 am - 9:00 pm

  • Schiphol Airport

    Schiphol Airport Railway station

    Open:
    Daily: 6:30 am - 9:00 pm


Grécia

  • Athens

    Athens Central Station
    international tickets window

    Open
    Mon-Fri: 8:00am - 3:00pm

    Hellenic Railways Travel agency 6
    Sina Street Athens


Espanha

  • Barcelona

    Estación Barcelona-Sants (main train station)

    Open:
    Mon-Fri: 10:00 am - 1:30 pm and 3:30 pm - 6:30 pm

    Estación Barcelona-França

    Open:
    Mon-Fri: 8:00 am - 8:00 pm

  • Madrid

    Estación Madrid-Chamartín (main train station)

    Open:
    Daily: 8:30 am - 9:00 pm

  • Seville

    Estación Sevilla-Santa Justa (main train station)

    Open:
    Daily: 8:00 am - 8:00 pm

  • Valencia

    Estación Valencia-Joaquín Sorolla (main train station)

    Open:
    Mon-Fri: 8:00 am - 8:00 pm
    Saturdays (not holidays): 8:00 am - 1:00 pm


Itália

  • Bari

    Stazione Bari Centrale (main train station)

    Open:
    Daily: 8:00 am - 7:30 pm

  • Bologne

    Stazione Bologna Centrale (main train station)

    Open:
    Daily: 6:15 am - 10:10 pm

  • Florence

    Stazione Firenze Santa Maria Novelle (main train station)

    Open:
    Daily: 7:00 am - 8:00 pm

  • Genoa

    Stazione Genova Piazza Principe (main train station)

    Open:
    Daily: 6:00 am - 8:30 pm

  • Milan

    Stazione Milano Centrale (main train station)

    Open:
    Daily: 6:00 am - 9:00 pm

  • Naples

    Stazione Napoli Centrale (main train station)

    Open:
    Daily: 6:30 am - 9:30 pm

  • Pisa

    Stazione Pisa (main train station)

    Open:
    Daily: 7:20 am - 8:40 pm

  • Rome

    Stazione Roma Termini (main train station)

    Open:
    Daily: 6:30 am - 10:55 pm

  • Turin

    Stazione Stazione Torino Porta Nuova (main train station)

    Open:
    Daily: 7:30 am - 8:30 pm

  • Venice

    Stazione Venezia Santa Lucia (main train station)

    Open:
    Daily: 7:30 am - 8:00 pm


Suíça

  • Basel

    Bahnhof Basel SBB(main train station)

    Open:
    Mon-Fri: 8:00 am - 7:00 pm
    Sat-Sun: 9:00 am - 7:00 pm

  • Bern

    Hauptbahnhof SBB Bern(main train station)

    Open:
    Mon-Fri: 8:00 am - 6:50 pm
    Sat: 8:00 am - 4:50 pm

  • Geneva

    Gare de Genève(main train station)

    Open:
    Mon-Fri: 8:30 am - 6:30 pm
    Sat: 9:00 am - 4:45 pm

  • Geneva Airport

    Gare de Genève Aéroport

    Open:
    Mon-Fri: 9:00 am - 6:30 pm
    Sat : 9:00 am - 5:30 pm

  • Interlaken

    Bahnhof Interlaken-West

    Open:
    Mon-Fri: 9:00 am - noon & 1:30 pm - 6:30 pm
    Sat-Sun: 9:00 am - noon & 1:30 pm - 5:00 pm

  • Lucerne

    Bahnhof SBB Luzerne

    Open:
    Daily: 8:00 am - 8:00 pm

  • Zurich

    Hauptbahnhof SBB Zürich (main train station)

    Open:
    Daily: 6:30 am - 9:30 pm

  • Zurich Airport

    Bahnhof SBB Zürich Flughafen

    Open:
    Daily: 7:00 am - 7:00 pm


Sérvia

  • Belgrade

    Beograd Railway Station (main train station)

    Open:
    Daily: 24/7


Alemanha

  • Berlin

    Reisezentrum Berlin Hauptbahnhof (main train station)

    Open
    Mon-Sat: 7:00 am - 10:00 pm
    Sun: 8:00 am - 10:00 pm

    EurAide Berlin Hauptbahnhof Reisezentrum (lower level)

    Open:
    Mon-Fri: 11:00 am - 8:00 pm (in Summer extended hours)
    Closed January and February

  • Cologne

    Reisezentrum Köln Hauptbahnhof (main train station)

    Open
    Mon-Fri: 6:00 am - 10:00 pm
    Sat-Sun: 7:00 am - 9:00 pm

  • Dresden

    Reisezentrum Dresden Hauptbahnhof (main train station)

    Open
    Mon-Fri: 6:00 am - 9:00 pm
    Sat-Sun: 7:00 am - 9:00 pm

  • Düsseldorf

    Reisezentrum Düsseldorf Haubtbahnhof

    Mon-Fri: 6:00 am - 10:00 pm
    Sat-Sun: 7:00 am - 10:00 pm

  • Frankfurt Airport

    Reisezentrum Frankfurt Flughafen
    Fernbahnhof UND Regionalbahnhof (Frankfurt Airport Long Distance AND Regional railway stations)


    Open
    Daily: 6:00 am - 10:00 pm

  • Frankfurt am Main

    Reisezentrum Frankfurt am Main Hauptbahnhof (main train station)

    Open
    Mon-Fri: 6:00 am - 10:00 pm
    Sat-Sun: 7:00 am - 10:00 pm

  • Hamburg

    Reisezentrum Hamburg Hauptbahnhof (main train station)

    Open
    Mon-Fri: 6:00 am - 9:30 pm
    Sat-Sun: 8:00 am - 9:00 pm

  • Hannover

    Reisezentrum Hannover Hauptbahnhof (main train station)

    Open
    Mon-Fri: 6:00 am - 9:30 pm
    Sat: 7:00 am - 9:00 pm
    Sun: 8:00 am - 9:00 pm

  • Heidelberg

    Reisezentrum Heidelberg Hauptbahnhof (main train station)

    Open
    Mon-Fri: 8:00 am - 7:00 pm
    Sat-Sun: 10:00 am - 6:00 pm

  • Leipzig

    Reisezentrum Leipzig Hauptbahnhof (main train station)

    Open
    Mon-Fri: 7:00 am - 9:00 pm
    Sat-Sun: 18:00 am - 8:00 pm

  • Munich

    Reisezentrum München Hauptbahnhof (main train station)

    Open
    Daily: 7:00 am - 9:00 pm

    EurAide München Hauptbahnhof Reisezentrum

    Open
    Mon-Fri: 11:00 am - 7:00 pm (in Summer extended hours)
    Closed January and February

  • Munich Airport

    München Flughafen: DB Counter in Terminal 1

    Open
    Mon-Fri: 7:30 am - 9:00 pm
    Sat-Sun: 8:30 am - 6:30 pm

  • Stuttgart

    Reisezentrum Stuttgart Hauptbahnhof (main train station)

    Open
    Mon-Fri: 6:00 am - 10:00 pm
    Sat-Sun: 7:00 am - 10:00 pm


Romênia

  • Brasov

    Brasov Railway Station:

    Open:
    Daily: 0:00 am - 12:59 pm

  • Bucharest

    Bucuresti Nord Railway Station (main train station):

    Open:
    Daily: 0:00 am - 11:59 pm


Eslováquia

  • Bratislava

    Bratislava Hlavna Stanica (main train station)

    Open:
    Mon-Sun: 7:15 am - 5:30 pm


Bélgica

  • Brussels

    Gare de Bruxelles-Midi

    Open
    Mon-Fri: 8:00 am - 8:00 pm
    Sat-Sun, holidays: 9:00 am - 4:30 pm


Hungria

  • Budapest

    Central Railway office Budapest
    József Attila str. 16. (V. district., about 150 meters across the park from the underground exits)


    Open
    Mo - Fri 9:00 am - 6:00 pm

    Budapest Keleti railway station (next to platform 9)

    Open
    Daily 6:00 am - 9:15 pm


Dinamarca

  • Copenhagen

    Københavns Hovedbanegård (main train station)

    Open
    Daily: 9:30 am - 6:00 pm


Finlândia

  • Helsinki

    Helsingin rautatieasema (main train station)

    Open
    Mon-Fri: 10:00 am - 4:00 pm


Áustria

  • Innsbruck

    Innsbruck Hauptbahnhof ÖBB lounge

    Open
    Mon-Fri: 5:45 am - 9:40 pm
    Sat-Sun: 6:15 am - 9:40 pm

  • Salzburg

    Salzburg Hauptbahnhof: ÖBB lounge

    Open
    Mon-Fri: 5:30 am - 9:15 pm
    Sat-Sun: 6:30 am - 9:15 pm

  • Wien Haubtbahnhof (Vienna)

    Wien Haubtbahnhof: ÖBB lounge

    Open
    Daily: 6:00am - 11:30pm


Portugal

  • Lisbon

    Estação de Santa Apolónia Lisboa (main train station)

    Open:
    Daily: 6:15 am - 09:30 pm

    Estação de Rossio Lisboa

    Open:
    Mon-Fri: 8:00 am - 02:30 pm and 03:30 pm - 7:00 pm

    Estação do Oriente Lisboa

    Open:
    Daily: 6:30 am - 10:15 pm

  • Porto

    Estação de Porto Campanhã (main train station)

    Open:
    Daily: 7:30 am - 12:15 am and from 1:15 pm - 8:00 pm


Eslovênia

  • Ljubljana

    Ljubljana Railway Station

    Open:
    Mon-Fri: 8:00 am - 8:00 pm
    Sat, Sun and holidays: closed


Grã-Bretanha

  • London

    German Rail UK Booking Centre

    Surbiton KT6 6UB
    Tel: 08718 808 066


    Open:
    Mon-Fri: 9:00 am - 8:00 pm
    Sat+Sun: 9:00 am - 1:00 pm


    German Rail UK Booking Centre Victoria Station
    c/o STA Travel
    52 Grosvenor Gardens
    London SW1W 0AG


    Open:
    Mon-Fri: 9:00 am - 5:00 pm


Luxemburgo

  • Luxembourg city

    Gare de Luxembourg, Gare Lëtzebuerg, Bahnhof Luxemburg (main train station)

    Open:
    Daily: 6.00 am - 8.00 pm


França

  • Marseille

    Gare de Marseille St. Charles

    Open:
    Daily: 6:00 am - 8:00 pm

  • Paris

    Gare de Lyon

    Open:
    Mon-Son: 6:00 am - 8:30 pm
    Hall 3:
    Mon-Fri: 5:45 am - 8:45 pm
    Saturday: 6:00 am - 8:45 pm
    Sun, bank holidays: 7:00 am - 8:00 pm


Irlanda

  • Northern Ireland

    • Belfast
      NIR Travel, Great Victoria Street Station

      Open:
      Mon - Fri 9:00 am - 5:00 pm
      Sat 9:00 am - 12:30 pm

  • Republic of Ireland

    • Dublin
      Irish Rail Customer Information Centre
      Connolly Station, Dublin 1


      Open
      Mon-Fri: 9:00 am – 5:00 pm


Noruega

  • Oslo

    Oslo sentralstasjon (main train station)

    Open:
    Mon-Fri: 8:00 am - 3:00 pm


República Tcheca

  • Prague

    Praha Hlavní nádraží (main train station)

    Open
    Daily: 6:00 am - 8:50 pm


Bulgária

  • Sofia

    Sofia Railway Station, Rila ticket agency

    Open
    Daily: 7:00 am - 9:00 pm


Suécia

  • Stockholm

    Stockholm Info (at Stockholm Central station)

    Open:
    Mon-Sun: 7:30 am - 7:00 pm


Croácia

  • Zagreb

    Zagreb Glavi Kolodvor (main train station)

    Open
    Daily: 6:00 am - 10:00 pm