Do I need to be online to show my ticket?

No, you don’t need an internet connection to show your ticket. You only need to be online when you add your journeys to your Pass to create your ticket. Once your ticket is created, you can always show it, even when you’re offline. 

However, it's important to have regular access to a stable internet connection to keep your Pass active. If you haven’t been online in more than 3 days, your mobile Pass will be considered inactive, and you will not be able to use your Pass until you connect to the internet and open the app.