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    Coronavirus (COVID-19) - For the latest updates and travel information, please visit our Coronavirus Information Center.

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    Coronavirus (COVID-19) Update

     

    Please note that our Customer Service is currently responding to a high volume of contacts regarding the coronavirus. We care about the health and safety of each of our customers and want to support all travelers who had planned to travel with a Eurail Pass. However, there may be a slower than usual response time. The highest priority will be given to customers with a planned starting date in the coming days and weeks.

     

    Before contacting us, please check here for all the latest updates on coronavirus, including an FAQ section and information on rail disruptions related to the virus.

    Looking for information on Eurail mobile Passes?

     

    You can now travel paperless with some of our most popular products! Check out our Frequently Asked Questions on mobile Passes to learn all about how they work.

    Go to mobile Pass FAQs
    Travel disruptions in Europe
     

    Start your Eurail trip well-prepared and find out if there are any travel disruptions in Europe. We do our best to keep track of any strikes, construction works or other issues related to the train network that might affect your trip.

    Traveling with a disability
     

    We believe that everyone should be able to enjoy traveling by train in Europe. That's why we created this helpful document on traveling with a disability. It gives you a clear overview of passenger assistance offered by the different European railways.

    Whatever you'd like to know about Eurail, we're here to help:

     

      HOW TO CONTACT US
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      Ask us your Eurail questions on Facebook. We strive to reply within 8 hours.

      Please also make sure to check our FAQs above for answers to common questions.

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      Contact us on Messenger

      Send us a Facebook message! We strive to reply to your question within 8 hours.

      Please also make sure to check our FAQs above for answers to common questions

      Twitter

      Contact us on Twitter

      Send us a tweet! We strive to reply to your question within 8 hours!

      Please also make sure to check our FAQs above for answers to common questions

      Check your order

      Have you placed an order with us? To check the status of your order, or to change your personal details, log into your Eurail.com account. You'll need your email and password handy.

      Log in to your account

      Want to buy one-way or return tickets?

      Eurail.com does not sell one-way or return train tickets from city to city, known as point-to-point tickets. Our awesome train passes are designed for taking multiple journeys on a longer lasting trip. For questions about point-to-point tickets, please contact the relevant railway company.

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      "I am amazed with the quick and accurate replies"

      ​I am amazed with the quick and accurate replies. The links are simple and clear. I highly recommend Eurail Pass to even the most inexperinced travelers!

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