The information on my mobile Pass is wrong, what should I do?

If the details on your mobile Pass are incorrect or outdated and you can’t change it yourself, please get in touch with Eurail customer service. We will be able to change the information for you.

We can help with:

• Adjusting your name (in case of typos, or name changes due to marriage and other legal name changes)
• Adjusting your ID/passport information (in case of typos or ID/passport renewal)
• Adjusting your date of birth

Please note that you need to contact customer service before you activate your Pass to change your country of residence.