The information on my mobile Pass is wrong, what should I do?

If the details on your mobile Pass are incorrect or outdated and you can’t change them yourself, please get in touch with our customer service. If your Pass has not been activated yet, we will be able to change the information for you.

We can help with:

• Adjusting your name (in case of typos, or name changes due to marriage and other legal name changes)
• Adjusting your ID/passport information (in case of typos or ID/passport renewal)
• Adjusting your date of birth
• Changing your country of residence