Can I protect my Eurail Pass against loss and theft?
Yes! For a small fee, you can purchase Pass Protection, which covers the costs of expensive replacement tickets in the case your Eurail Pass is lost or stolen. We'll cover costs up to the remaining value that was on your Eurail Pass at the time it went missing. You can add the Pass Protection to your order when you are in the checkout.
If you've purchased an Interrail mobile Pass and your mobile device got lost or stolen, you can contact our Customer Service who'll help you further. It's not possible to add Pass Protection to your basket when ordering a mobile Pass.