When will I receive my seat reservations?
With our Reservation Self-Service, you'll receive your e-ticket reservations within 30 minutes. E-tickets are available for Italy, France, Austria, Switzerland, Germany and the Benelux.
Physical reservations take up to 5 business days to process and send out by registered mail. We'll email you when your order is processed!
Please keep in mind that Saturday and Sunday don’t count as business days, and that national holidays in Europe can cause delays. If the status of your order is Submitted or Waiting for Shipping, this means our team is hard at work to process your order.
What are the costs of seat reservations?
Can I get a refund for my reservation?
Change of currency
You cannot change the currency once you have a Pass in your cart. Remove the Pass, and then change the currency on the website header.